Are your property management tasks keeping you awake at night? Like most rental property owners in the Harrisburg area, you're always looking for ways to make your work easier. Savvy landlords are now leveraging the power of technology to automate most of their tasks.
A tenant portal is one of the most powerful tech tools a landlord can invest in. You've probably come across several ads from companies looking to sell you the software. Why have you never bothered to buy it?
Likely because you are not quite sold on the benefits of tenant portals. Well, we hope that stance changes today. Read on to learn how this technology will enhance your property management efficiency.
Streamline Tenant Communication
If you're a landlord to many tenants, you can attest that barely a day passes before a tenant contacts you. By now you've made peace with that fact, but you probably wish there was a better way to handle the communication.
Outside of outsourcing your duties to a full-service property management company, your best alternative is to use a tenant portal. Modern portals are packed with powerful features that allow end-to-end communication between landlords and tenants. Instead of tenants ringing your phone incessantly, they can send you messages or file other requests, such as emergency repairs, on the portal.
With such a platform, you can even hire an assistant to keep tabs on the messages and address the issues as necessary.
Improve Rent Collection
Rent collection is one of a landlord's most tedious tasks. From collecting checks, money orders, and cash from tenants to issuing receipts, the job can be overwhelming, especially because you have to do it every month. Even if you have embraced electronic rent payment, you still have to do administrative accounting work.
What if we told you that a tenant port can automate those tasks? It's true. A portal with digital payment capabilities can send rent payment reminders, process payments into your collection account, and issue receipts to tenants, all in a matter of seconds.
Rental Applications and Tenant Onboarding
Reviewing rental applications is an indispensable part of your job. In a world that's trying to go paperless, getting physical applications from renters should be a thing of the past. A tenant portal makes it easy to digitize the application and onboarding experience.
A prospective renter can just visit your property's portal and fill out an application form. On the backend, you'll receive the application and review it as you would a physical application.
After screening a renter and accepting an application, it's time to onboard them. This involves signing a lease agreement and providing equipment manuals and other how-to guides to ensure a smooth move-in.
Invest in a Tenant Portal
A tenant portal can revolutionize your approach to property management. It can save you time and reduce your administrative costs while improving tenant satisfaction.
At Hometown Property Management, we know deploying and making the most of a tenant portal can be difficult for most Harrisburg landlords. The good news is you don't have to worry about it. Without our custom-built owner and tenant portals, we already have the property management tools you need to succeed.
Contact us for more information.
